1.4. Availability: With qualifying orders, QH Clothing will include a complimentary beauty product, which is selected at random. The free gift will be included in the original order package, subject to availability and while supplies last.
2. Returns and Refunds for Orders with a Free Gift
2.1. No Refunds or Exchanges on Free Gifts: The free gift is offered as a complementary product and has no monetary value. Thus, it is not eligible for refunds or exchanges once the original order is returned or if unused.
2.2. Impact of Returned Purchases on Free Gift Eligibility:
Partial Returns: If an order's total amount drops below the £100 threshold due to a partial return, the complimentary gift must also be returned together with the refunded products.
Full Returns: For complete order returns, the free gift must likewise be returned in its original, unused condition.
Failure to Return Free Gift: Should the customer neglect to return the free gift when required, QH Clothing retains the right to deduct the retail value of the free gift from the refunded amount.
4. Non-Transferable and Non-Redeemable Conditions
4.1. No Cash Value: The free gift holds no monetary or exchangeable value and cannot be exchanged for cash, credits, or any other item or service.
4.2. Non-Transferable: The free gift is intended solely for the original purchaser and is non-transferable to other customers or parties.
5. Disclaimer and Limitations
5.1. Changes to Policy: QH Clothing reserves the right to modify or discontinue the free gift offer and this policy at any time without prior notice.
5.2. Compliance with Local Laws: This policy adheres to the relevant consumer protection and distance selling regulations within the United Kingdom, as well as applicable international laws.
5.3. Dispute Resolution: In the event of disputes arising from this policy, QH Clothing commits to fostering resolution according to UK consumer rights and relevant international consumer laws. Customers may also consult local consumer protection agencies for additional support.
5.4. Data Privacy: QH Clothing strictly complies with UK GDPR and international data protection regulations. Any personal information provided during purchase or return processes will solely be utilized for processing orders and will not be shared with unauthorized third parties.
6. Contact Information
If you have any inquiries or require clarification regarding this Free Gift Policy, we invite you to reach out to our Customer Support team. Our goal is to assist you and ensure you have an enjoyable experience with QH Clothing.
(+44)01271 626640
Info@qhclothing.com
7. Fraud Prevention and Abuse of Offer
7.1. Limitations on Redemption: QH Clothing reserves the right to limit the number of free gifts issued per customer, household, or IP address in instances where abuse or misuse of the promotion is detected.
7.2. Anti-Fraud Measures: QH Clothing actively monitors transactions for indications of fraudulent behavior or abuse of promotional offerings. Any suspicious activity may lead to order cancellation, the nullification of the free gift offer, and reporting to appropriate authorities.
7.3. Non-Eligible Orders: Orders that are identified as fraudulent, incomplete, or otherwise non-compliant with our purchasing standards may not qualify for the free gift promotion at QH Clothing's sole discretion.
8. Conditions of Acceptance and Limited Liability
8.1. Acceptance of Free Gift: By accepting the free gift, customers consent to adhere to the terms and conditions outlined in this Free Gift Policy.
8.2. Product Safety Disclaimer: The free gift provided by QH Clothing undergoes thorough evaluation for quality and safety. Nevertheless, QH Clothing cannot be held liable for any adverse effects, allergies, or other incidents that may arise from the use of the free gift. Customers are encouraged to read product labels and descriptions meticulously and consult a healthcare professional if they have concerns.
8.3. Limited Liability: QH Clothing is not liable for any losses, damages, or injuries resulting from participation in the free gift offer or arising from issues associated with the free gift product itself, except where prohibited by applicable law.
9. Promotional Changes and Duration of Offer
9.1. Offer Duration: The free gift promotion may be subject to time and quantity limitations. QH Clothing determines the offer's availability and can discontinue it without notice.
9.2. Changes to Gift Items: QH Clothing reserves the right to adjust the selection of free gift items, including changes to size, type, or brand, based on stock availability without prior notification to customers.
9.3. Policy Amendments: This Free Gift Policy may undergo updates periodically to reflect changes in business practices or regulatory obligations. Customers are encouraged to review the policy prior to making qualifying purchases to ensure awareness of the current terms.
10. Additional Return and Refund Clauses
