Free Gift on Our Beauty Range Over £100
Free Gift Policy for Purchases on Beauty Products Over £100
Last updated: November 11, 2024
At QH Clothing, we value our customers and strive to add value to your shopping experience. For this reason, we offer a Free Gift on purchases of £100 or more on qualifying beauty products. This Free Gift Policy outlines the terms and conditions governing this offer. Please read carefully to understand your rights and obligations when claiming a free gift. By participating in this offer, you agree to the following terms. You will be sent a random beauty product within the original order package at QH Clothing's discretion.
1. Eligibility and Redemption
1.1. Purchase Requirement: To qualify for a free gift, customers must spend £100 or more on eligible beauty products in a single transaction. The free gift is limited to one per transaction and is subject to availability.
1.2. Exclusions: The free gift offer is only applicable to qualifying beauty products and may not be combined with other promotions unless explicitly stated. Gift cards, discount codes, and certain product exclusions apply.
1.3. One-Time Offer: Free gifts are a one-time offer per qualifying purchase. Once redeemed, they cannot be exchanged, substituted, or replaced.
2. Returns and Refunds for Orders with a Free Gift
2.1. No Refunds or Exchanges on Free Gifts: The free gift is provided as a complementary product and does not hold any monetary value. It is therefore not eligible for refunds or exchanges if returned or unused.
2.2. Impact of Returned Purchases on Free Gift Eligibility:
- Partial Returns: If an order’s total falls below the £100 threshold for any reason after a partial return, the free gift must be returned along with the refunded products.
- Full Returns: In cases where the entire order is returned, the free gift must also be returned in its original, unused condition.
- Failure to Return Free Gift: If the customer fails to return the free gift when required, QH Clothing reserves the right to deduct the retail value of the free gift from the refunded amount.
4. Non-Transferable and Non-Redeemable Conditions
4.1. No Cash Value: The free gift has no monetary or exchangeable value and cannot be exchanged for cash, store credit, or any other item or service.
4.2. Non-Transferable: The free gift is offered exclusively to the original purchaser and is non-transferable to other customers or parties.
5. Disclaimer and Limitations
5.1. Changes to Policy: QH Clothing reserves the right to change, modify, or terminate the free gift offer and this policy at any time without prior notice.
5.2. Compliance with Local Laws: This policy complies with the relevant consumer protection and distance selling regulations of the United Kingdom and international laws where applicable.
5.3. Dispute Resolution: In the event of any disputes arising from this policy, QH Clothing will comply with UK consumer rights and relevant international consumer laws to ensure fair and lawful resolution. Customers may also refer to the official consumer protection bodies in their region for further recourse.
5.4. Data Privacy: QH Clothing complies with UK GDPR and international data protection regulations. Any personal information provided during the purchase or return process will be used solely for processing orders and will not be shared with unauthorized third parties.
6. Contact Information
If you have any questions or require clarification regarding this Free Gift Policy, please contact our Customer Support team. We are here to help and ensure you have a positive experience with QH Clothing.
(+44)01271 626640
Info@qhclothing.com
7. Fraud Prevention and Abuse of Offer
7.1. Limitations on Redemption: QH Clothing reserves the right to limit the number of free gifts provided per customer, household, or IP address if abuse or misuse of the promotion is suspected.
7.2. Anti-Fraud Measures: QH Clothing monitors transactions for signs of fraud or abuse of promotional offers. Any activity deemed suspicious may lead to the cancellation of the order, nullification of the free gift offer, and reporting to relevant authorities.
7.3. Non-Eligible Orders: Orders deemed fraudulent, incomplete, or otherwise non-compliant with our purchasing policies may be excluded from the free gift promotion, at QH Clothing's sole discretion.
8. Conditions of Acceptance and Limited Liability
8.1. Acceptance of Free Gift: By accepting the free gift, customers agree to abide by the terms and conditions of this Free Gift Policy.
8.2. Product Safety Disclaimer: The free gift provided by QH Clothing is thoroughly vetted for quality and safety. However, QH Clothing is not liable for any adverse reactions, allergies, or other incidents arising from the use of the free gift. Customers are encouraged to read product labels and descriptions and consult with a healthcare professional if they have concerns.
8.3. Limited Liability: QH Clothing is not liable for any loss, damage, or harm resulting from participation in the free gift offer or any issues with the free gift product itself, except where prohibited by law.
9. Promotional Changes and Duration of Offer
9.1. Offer Duration: The free gift promotion may be time-limited or quantity-limited and is offered solely at QH Clothing’s discretion. Availability is not guaranteed, and the offer can be discontinued without notice.
9.2. Changes to Gift Items: QH Clothing reserves the right to change the selection of free gift items at any time, including modifications to size, type, or brand, based on availability and without prior customer notification.
9.3. Policy Amendments: This Free Gift Policy may be updated periodically to reflect changes in our business practices or regulatory requirements. Customers are encouraged to review the policy before completing qualifying purchases to ensure understanding of the current terms.
10. Additional Return and Refund Clauses
10.1. Separate Return Process for Free Gifts: Free gifts must be returned in accordance with this policy and cannot be combined with other returns from the same order unless approved by QH Clothing.
10.2. Packaging Requirements: All free gifts must be returned in their original packaging with all accessories, manuals, and other accompanying items. QH Clothing reserves the right to reject returns that do not meet these criteria.
10.3. Inspection Upon Return: All returned free gifts are subject to inspection upon receipt. QH Clothing reserves the right to refuse any return that does not meet its standards for resale or reuse.
10.4. Restocking Fee for Non-Compliant Returns: A restocking fee may apply to any returned free gifts that do not meet the condition requirements outlined in this policy. The restocking fee will be deducted from any applicable refund amount.
11. Intellectual Property Rights
11.1. Ownership of Free Gift Branding: All branding, packaging, and logos associated with free gifts are the intellectual property of QH Clothing or its suppliers. Customers are not permitted to reproduce, alter, or resell any free gift provided under this policy without express permission.
12. Non-Transferable and Limitations on Re-Gifting
12.1. Restrictions on Re-Gifting: Free gifts are intended solely for the original purchaser’s personal use and may not be resold, re-gifted, or used for any commercial purpose without prior consent from QH Clothing.
12.2. No Warranty on Free Gifts: Free gifts are provided “as-is” without warranty or guarantee of performance, unless otherwise required by applicable law.
13. Customer Obligations and Responsibility
13.1. Responsibility for Accurate Information: Customers are responsible for providing accurate delivery information during checkout. QH Clothing is not liable for issues arising from incorrect address details provided by the customer.
13.2. Compliance with International Shipping Regulations: For international customers, it is their responsibility to ensure the free gift complies with local customs regulations. QH Clothing is not liable for delays, taxes, duties, or confiscations of free gifts by international customs authorities.
14. Legal Dispute Resolution
14.1. Governing Law: This Free Gift Policy is governed by the laws of the United Kingdom. In cases where international laws may apply, QH Clothing reserves the right to interpret this policy in accordance with applicable local consumer protection regulations.
14.2. Jurisdiction: In the event of any legal dispute, the courts of the United Kingdom will have exclusive jurisdiction, unless otherwise required by international consumer law.
14.3. Mediation and Arbitration: QH Clothing is committed to resolving disputes in good faith. Customers are encouraged to contact Customer Support first to resolve any issues. If unresolved, disputes may be submitted to mediation or arbitration as an alternative to court proceedings.
