Returns and exchanges

To start your return, enter your order number and email address or phone number

QH Clothing | Returns & Refunds
Model in Yellow Dress

Easy Returns & Refunds at QH Clothing

Returning items is simple and hassle-free with QH Clothing. Just follow these easy steps to start your return:

  1. Enter your order number and email address or phone number in the provided fields and click "Start."
  2. Follow the instructions to select the items you wish to return.
  3. Receive a confirmation email with shipping guidelines once your return request is approved.

What Items Can Be Returned?

You can return most unworn items within 14 days of receipt. For details, please refer to our Refund Policy.

Please Note:

  • Items purchased on sale do not affect your statutory rights.
  • Free gifts or promotional items are not returnable.

Are There Any Charges for Returns?

Returns Due to Store Error or Quality Issues

We cover return shipping costs if you receive a damaged or incorrect item, or if there's a quality issue. Our goal is to make the process hassle-free.

Returns for Other Reasons

For reasons like changes of mind or personal preferences:

  • Return shipping is the customer's responsibility.
  • Use a traceable and insured shipping method or our returns app for tracked delivery at a cost of £5.
  • Original shipping charges are non-refundable.

How Soon Will I Get My Refund?

Once your return is received and inspected, you will be notified by email. If approved, the refund will be processed to your original payment method within 10 working days.

Additional Information

For more details, refer to our Shipping Policy or Refund Policy.

Email: Info@qhclothing.com