Shipping Information:

We are excited to now offer international shipping for clothing and jewelry! Beauty products remain available for shipping within the UK only.

Shipping Rates

• Clothing & Jewelry:
  • Orders under £75: £5 shipping fee (International).
  • Orders £75 and over: Free shipping (International).

For UK orders

• Orders under £30: £3.95 standard shipping.
• • Orders £30 and over: Free shipping.
• Beauty Products (UK only):
  • Orders under £30: £3.95 standard shipping.
  • Orders £30 and over: Free shipping.

Processing & Delivery Times

• Clothing & Jewelry: Processing time 3-10 business days (dependent on the supplier), with delivery in 5 business days (International and UK).
• Beauty Products: Delivery within 2-4 business days (UK only).

View Our Policies:

For comprehensive details on our shipping and refund policies, please refer to our dedicated "Shipping" and "Refund" Policy pages.

International Orders:

For information regarding international orders, please visit our 'FAQs' section

Important Information:

1. Size Charts and Visuals: Please check the product description for available size charts and visuals at the bottom. If you can't find a size chart, please contact us at info@qhclothing.com with the product title or URL before making your purchase to ensure the perfect fit.
2. Made-to-Order: Our jewelry is crafted with precision, ensuring it's unique and environmentally friendly. Please note that your order is "made-to-order," which guarantees quality and fit.
3. Shipping Timeline: After your order is completed, it will be sent to our depot for a final quality check. Once it reaches the depot, delivery to your location typically takes 3-5 business days. The overall estimated average shipping time, including crafting and delivery, is approximately 14 business days.
4. Ongoing Offers: We aim to make our jewelry accessible throughout the year, which is why we consistently offer discounts. Please be aware that these discounted prices don't affect your statutory rights.

We appreciate your understanding and patience as we work to provide you with top-quality jewelry. Should you have any questions or require assistance, don't hesitate to contact us. Your satisfaction is our utmost priority.

Finding Your Perfect Fit: Jewelry Size Charts

Finding the ideal size for your jewelry is a key to both comfort and style. Our comprehensive size charts provide you with the insights needed to make the right choice. From rings to necklaces, we're here to guide you through every exquisite detail.

Jewelry Size Conversion Charts:

Rings

Necklaces

Bracelets

Anklets

Order Editing Policy

How to Edit Your Order
We understand that you may need to make changes to your order. Customers can edit their orders within 3 hours of placing them through the following options:

1. Via the Order Thank You Page:
   After checkout, you will see an "Edit Order" option on the confirmation page.

2. Through Your Account:
   Log into your account and navigate to your recent orders. Select the order you wish to edit and make the necessary changes.

Changes You Can Make

• Edit shipping address
• Add or remove discounted products
• Change product quantities
• Replace products
• Update contact information
• Switch payment methods

Important Note
After 3 hours, we are unable to process order edits as your order will have moved to the processing stage. Please contact our support team at info@qhclothing.com for further assistance.

Please Note:

Clothing, Jewelry, and Beauty Products: Our clothing, jewelry, and beauty products are sourced from various manufacturers, and we don't have direct control over their production processes or the ingredients they use. We make every effort to ensure that product information and descriptions are accurate, but please be aware that the product information may change frequently. Additionally, both the ingredients and packaging of beauty products may change without prior notice. To ensure your safety, especially if you have allergies or sensitivities, we strongly recommend checking the product label before use.

(All beauty products are sourced directly from United Kingdom Suppliers and authentic)

Own Brand Beauty: We take great pride in our own brand beauty products. These items are meticulously curated and designed to meet the highest standards of quality. However, like other beauty products, they may undergo changes in ingredients or packaging. Rest assured, we continuously strive to provide you with safe, effective, and high-quality beauty products.

Clothing and Jewelry: Our clothing and jewelry products are crafted with utmost precision to ensure quality and style. While we strive to provide accurate size charts for your convenience, we also include pictures with size measurements on each product. This allows you to make an informed choice and select the perfect fit for yourself. We understand the importance of fit and quality, and your satisfaction is our top priority.

Quality Issues:

While we make every effort to ensure that every order is enjoyed to its fullest, occasionally, mistakes can happen. We want you to know that we take such instances very seriously. If you encounter any quality issues or have concerns about your order, please don't hesitate to contact us. Reach out to us via email at info@qhclothing.com, providing your order number and a detailed description of the issue. We take customer complaints and your satisfaction very seriously, and we are committed to addressing any problems promptly and effectively. Your trust in our products and services is highly valuable to us.

Need help?

Reach out to us via email at info@qhclothing.com with your query